In June 2017, Henry Kerner was nominated by President Donald Trump to serve as Special Counsel of the U.S. Office of Special Counsel. He was unanimously confirmed by the Senate in October 2017. Since coming to OSC, Special Counsel Kerner has implemented new processes and procedures to dramatically increase OSC’s responsiveness to whistleblower complaints and focus on customer service. For example, OSC has prioritized meeting a 45-day statutory deadline to determine whether there is a “substantial likelihood” of wrongdoing in whistleblower disclosure cases. Furthermore, Kerner oversaw a significant restructuring of OSC’s programmatic units to streamline the handling of prohibited personnel practice investigations. This reorganization involved combining units with overlapping responsibilities to make OSC’s processes more efficient. Over the last two fiscal years, despite unprecedented challenges in the form of government shutdowns and a global pandemic, OSC has set new agency records for the number of favorable actions achieved on behalf of whistleblowers.